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Keeping good employees on board : employee retention strategies to navigate any economic storm  Cover Image Book Book

Keeping good employees on board : employee retention strategies to navigate any economic storm / Dawn McCooey, M.A.

McCooey, Dawn, (author.).

Summary:

"Why do employees leave? More importantly, what makes them stay? These are the questions that business veteran and author Dawn McCooey has been asking for decades. This book is the culmination of that curiosity. There are examples and resources here for you to help increase employee engagement which, of course, increases productivity, reduces turnover, and ultimately increases your bottom line. Take the helm, keep your good employees on board, and have some fun on this journey. Bon Voyage!"-- from publisher.

Record details

  • ISBN: 9781600376542
  • ISBN: 1600376541
  • Physical Description: xv, 189 pages : charts ; 23 cm.
  • Publisher: Garden City, New York : Morgan James, 2010.
Subject: Employee retention.
Employees > Recruiting.

Available copies

  • 1 of 1 copy available at BC Interlibrary Connect. (Show)
  • 1 of 1 copy available at Prince Rupert Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Prince Rupert Library 658.314 McCo (Text) 33294002076750 Adult Non-Fiction Volume hold Available -

Acknowledgements v
Preface xi
Introduction xiii
Chapter 1 Is Your Kit Bag Packed? 1
A Mirror
1
A Bungee Cord
2
Sensible Deck Shoes
3
A Bag of Suckers
4
A Small Trident
5
A Conch Shell
6
A Gourmet Picnic Basket
6
A Small Wooden Plank
7
Chapter 2 Help New Recruits Get Their Sea Legs 9
Tell the Truth'
11
Safety First!
12
Right Next to Safety Comes...Celebration!
13
The Big Picture...
13
Set Goals and Benchmarks-They're MORE Important than Policies and Procedures
14
Chapter Tools
18
Chapter 3 Surefire Ways to Ignite Loyalty 25
Pride-It's Priceless
26
Vision from the Inside Out
27
Ignite the Loyalty, and Pass It On
29
Blue or Green or In-Between?
30
Ambassadors to Keep the Loyalty Flag Flying
33
Chapter Tools
34
Chapter 4 Avoid Mutiny and Watch Out For Pirates! 37
Peering Through the Johari Window
39
Managing the Rumor Mill
43
Leading Change to Avoid Mutiny
43
Watch out for Pirates!
46
Chapter Tools
50
Chapter 5 Different Strokes for Different Folks 55
Different Strokes for Different Generations
56
Different Strokes for Different Attitude Approaches
60
Different Strokes for Different Levels of Crew Readiness
62
Different Strokes for Different Cultures
64
Chapter Tools
68
Chapter 6 The 5 Things Your Crew Really Want From YouHint: Ifs not About the Gold 71
...To Know That Their Employer Cares About Them!
74
Employees Want the Opportunity to Grow and Develop
77
Employees Want a Respectful and Supportive Workplace Culture
79
Employees Want Work and Family Balance
81
Employees want to work where relationships are positive
84
But What About the Gold
86
Chapter Tools
88
Chapter 7 The Courage to Ask the Questions and Hear the Answers 91
A Proverb
96
"The Guy in the Glass"
97
Chapter Tools
102
Chapter 8 It's All About Team 107
The Development Stages of Teams
111
Strategies to Maintain and Nurture Effective Teams
113
When a Team is Just Not Working
116
The Wooden Plank
118
Sailing Into the Sunset—Saying Goodbye
122
Chapter Tools
125
Chapter 9 Swashbuckling Soirees and Other Serious Celebrations 127
Celebration
128
Recognition
130
The Four Rules of Recognition
131
Fitting Rewards
134
The Five Rules of Rewards
135
Chapter Tools
139
Chapter 10 Captain's Orders – An Action Plan 145
First Things First—Taking Inventory
146
Set Employee Retention Goals:
148
The Mirror Again: Looking at Your Own Strengths
152
Values Checklist
154
At XYZ Company, We Currently/We Could:
157
Personal Attributes
157
Remove Barriers and Increase Productivity
161
Sample Questions:
162
Connect With a Trusted Colleague
163
Keep a Journal of Your Learning
164
Measure Results and Reset Your Waypoints as Necessary
164
Celebrate,
165
Chapter Notes
169
Appendix 1 Survey Participants 179
Charts APP- 1 to APP -5
180
Appendix 2 List of Organizations that Distributed the Survey 183
Appendix 3 List of Employers/Companies Interviewed 185
About the Author 189


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